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Latest Tips, News and Happenings


Managers maintaining their own Departmental Forecast... FAB idea!
FAB Forecasting Enhancement... Empowering Managers to Take Charge of Their Futures. Forecasting and budgeting have long been the backbone of effective business planning. Traditionally, these tasks were handled by finance teams or senior executives, often leaving managers with limited insight or control over their department’s future. This approach can create gaps between strategic goals and day-to-day operations, slowing decision-making and reducing accountability. To address
May 63 min read


Important: Planned Outage for Online Services Sunday March 22nd, 2026 @ 5pm
Online services play a crucial role in our daily activities, from managing accounts to accessing essential information. To maintain and improve these services, scheduled maintenance is necessary. This notice informs users about a planned outage on Sunday, March 22nd 2026, lasting one hour. Understanding the details will help you prepare and avoid inconvenience. What You Need to Know About the Outage The planned outage will occur on Sunday, March 22nd 2026 at 5PM (aest) , and
Mar 192 min read


Why Dealer Groups Lose Financial Control as They Grow
By Errol Fernandes, Head of Business Consulting – Complete Dealer Services (CDS) Growing a dealer group is an exhilarating achievement, more brands, more sites, more revenue. Yet, as many Dealer Principals, Financial Controllers and other Key Stakeholders discover, growth often comes with an unexpected side effect: loss of financial control . Departments that once ran like well-oiled machines become fragmented. Visibility over costs, revenue, and operational performance dimin
Mar 114 min read


Automotive Industry Forum: Join Our Insightful (& Free) Seminar
The motor industry faces rapid changes and growing challenges that demand attention from dealers and industry professionals. Staying informed and prepared is crucial to maintaining profitability and long-term success. Pitcher Partners and Complete Dealer Services (CDS) invite you to a seminar designed to address the most pressing issues in the motor industry today. This event will provide valuable insights and practical strategies to help dealers adapt and thrive. Forum Topic
Mar 102 min read


FAB Product Update: Introducing “By Model or By Make” Forecasting Options
A smarter, faster way to build New Vehicle forecasts At Complete Dealer Services, we continuously review ITK community feedback to ensure FAB evolves around the real needs of Australian automotive dealerships. In our latest release, we’ve introduced an important improvement to the Forecasting process: the ability to choose whether to forecast New Vehicles “By Model” or “By Make.” This enhancement gives each member of your ITK community greater flexibility while maintaining cl
Feb 273 min read


FAB: Integrated Forecasting & Budgeting specially constructed for Automotive
A purpose‑built budgeting and forecasting platform for Australian dealership groups In an environment defined by margin pressure, multi‑franchise complexity, shifting OEM expectations, and volatile economic conditions, automotive CFOs need more than spreadsheets and fragmented workflows. They need a defensible, data‑driven forecasting framework that supports governance, accountability, and operational alignment across the group. FAB (Forecasting & Budgeting) — part of the In
Feb 263 min read


Wishing You a Profitable and Productive New Year in 2026
As the calendar turns to 2026, many businesses and professionals look ahead with hope and determination. The start of a new year offers a fresh opportunity to set goals, embrace new strategies, and build stronger relationships. in wishing you a profitable and productive year, we intend to re-emphasise our commitment to you, inspire confidence in your business with insights from our product, and to foster mutual success as the Automotive playing field continues to test our res
Jan 31 min read


We're taking a rest. How to reach us
The holiday season is a time to pause, recharge, and enjoy moments with family and friends. For those who rely on CDS services, it’s important to know the schedule and how to get support during this period. CDS will be closed for the holiday break from Tuesday, 23rd Dec, 2025 until Monday, Jan 5th, 2026. While the office is closed, the team will still monitor emails to assist with urgent matters. This post provides clear information on the closure and how to reach the right s
Dec 19, 20253 min read


Important: Planned Outage for Online Services on Sunday Dec 21 2025 at 5pm
Online services play a crucial role in our daily activities, from managing accounts to accessing essential information. To maintain and improve these services, scheduled maintenance is necessary. This notice informs users about a planned outage on Sunday, December 21, 2025, lasting one hour. Understanding the details will help you prepare and avoid inconvenience. What You Need to Know About the Outage The planned outage will occur on Sunday, December 21, 2025 at 5PM (aest) ,
Dec 19, 20252 min read


Season's Greetings from CDS
Wishing you a safe and relaxing time during Christmas and the upcoming holiday season. And a prosperous year ahead. We look forward to furthering our collaboration in the coming years and value your partnership.
Dec 3, 20251 min read
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