Important: Planned Outage for Online Services on Sunday Dec 21 2025 at 5pm

Online services play a crucial role in our daily activities, from managing accounts to accessing essential information. To maintain and improve these services, scheduled maintenance is necessary. This notice informs users about a planned outage on Sunday, December 21, 2025, lasting one hour. Understanding the details will help you prepare and avoid inconvenience.

What You Need to Know About the Outage

The planned outage will occur on Sunday, December 21, 2025 at 5PM (aest), and will last for one hour. During this time, all online services will be temporarily unavailable. This includes access to online applications, and any related digital platforms.

The maintenance window is scheduled during early hours to minimize disruption. Despite this, some users may experience temporary interruptions. Planning ahead can help you avoid any impact on your activities.

Why the Outage Is Necessary

Regular maintenance ensures that online services remain secure, reliable, and efficient. The upcoming outage will allow technical teams to:

• Apply important security updates

• Improve system performance

• Fix known bugs and vulnerabilities

• Prepare infrastructure for future enhancements

  
  

These updates protect user data and improve overall service quality. Skipping maintenance could lead to unexpected outages or security risks.

How to Prepare for the Outage

To avoid inconvenience, consider these practical steps before the outage begins:

• Complete any urgent transactions or tasks ahead of time

• Save your work and log out of online accounts before the outage

• Inform colleagues or clients who might be affected

• Avoid scheduling critical activities during the maintenance window

  
  

By planning ahead, you can reduce the impact of the outage on your daily routine.

What to Expect After the Outage

Once the maintenance is complete, all online services will resume normal operation. You may notice improved speed, enhanced security features, and better overall performance.

If you experience any issues after the outage, such as login problems or slow loading times, try clearing your browser cache or restarting your device. If problems persist, contact customer support for assistance.

Frequently Asked Questions

Will the outage affect mobile apps?

Yes, mobile applications connected to the online services will also be unavailable during the maintenance period.

Can I access services before or after the outage?

Yes, services will be fully accessible before and immediately after the one-hour maintenance window.

Is this outage a sign of bigger problems?

No, planned outages are routine and help prevent unexpected issues by keeping systems updated and secure.

Will there be any changes to the user interface?

No major changes are expected during this maintenance. Any updates will focus on backend improvements.

Staying Informed

Updates about the outage will be communicated through official channels such as email notifications and website announcements. Check these sources regularly for any changes to the schedule or additional information.

Resumption of Services

All applications/services were resumes @ 5:18pm same day.