RESOLVED!!! Online processing issues noted at Friday June 26th, 2026 @ 9am, resolved @ 11am

We had identified that overnight processing has not completed properly.

As a precaution, we turned off our OVERNIGHT and MONTHLY processing queues as we investigate the cause of the issue.

Now resolved, overnight data is being reprocessed, and both DAILY and MONTHLY processes WILL be resumed.

ALL EXISTING queued and pre-processed batches ARE being processed, so we ask for your patience and DO NOT bank up Multiple occurrences of the same data feed.

Come back to this page to receive an update of the situation.

We apologise for any inconvenience and hope to have things back in order shortly.

Regards, the ITK team.

Outage progress

• 11am - Issues resolved, all processing queues are turned back on and dealer data processing.

• 9am - Issues reported

Resumption of Services

11am - issues resolved and Overnight backlogs reprocessing.

Once DOC data has processed, emails will be reissued to all recipients. we will update when we expect this to occur.

Apologies for any interruption to service.